Heckman
Jan E.
Heckman
Jan E.
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ArticleWeb-based virtual reference services: a panel discussion(IAMSLIC, 2004) Avery, Elizabeth ; Wade-Torres, Lea ; Heckman, Jan E. ; Crampon, Jean E. ; Dodson, Snowdy
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ArticleLearning commons planning: one size does not fit all(IAMSLIC, 2009) Heckman, Jan E. ; Heckman, Mary V.
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ArticleImplementing document delivery using Prospero: case study at the University of Connecticut(IAMSLIC, 2002) Heckman, Jan E. ; Natale, Joseph
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ArticleWeb-based surveys: programming, methodology, statistical significance(IAMSLIC, 2000) Heckman, Jan E.
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ArticleEvaluating surveys as assessment tools: theory, methods, and mechanics of online surveys(IAMSLIC, 2011) Heckman, Jan E. ; Heckman, Mary V.
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ArticleAround the clock, around the world: overview of virtual reference service.(IAMSLIC, 2003) Heckman, Jan E.
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ArticleEvaluating surveys: comparison chart(IAMSLIC, 2011) Heckman, Jan E. ; Heckman, Mary V.
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ArticleInformation literacy as a university wide general education goal and the librarian's role(IAMSLIC, 2006) Heckman, Jan E.
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ArticleSPARC: Scholarly Publishing & Academic Resources Coalition [poster](IAMSLIC, 2001) Heckman, Jan E.